Shipping policy

Shipping Policy

Last updated: June 2026

Order Processing

All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification with tracking information once your order has shipped.

During high-volume periods or promotional events, processing times may be slightly extended. We appreciate your patience.

Domestic Shipping (United States)

We offer the following shipping options for orders within the United States:

  • Free Standard Shipping on all orders $149.00 and over
  • Standard Shipping — calculated at checkout for orders under $149.00
  • Expedited Shipping — available at checkout for faster delivery

Estimated delivery times are in addition to processing time and are not guaranteed.

International Shipping

We ship to select international destinations. International shipping rates and estimated delivery times are calculated at checkout based on your location.

Please note:

  • International orders may be subject to import duties, taxes, and customs fees upon arrival. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.
  • Delivery times vary by destination and may be affected by customs processing delays.
  • We are not responsible for delays caused by customs or local postal services.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email]. We will work with the carrier to resolve the issue as quickly as possible.

Address Accuracy

Please ensure your shipping address is correct at the time of purchase. The Origin Collective is not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at [your contact email] — we will do our best to make corrections before the order ships.

Contact Us

For any shipping-related questions, please reach out to us at: 📧Thecollective@shoptheorigin.com 🌐 shoptheorigin.com